This privacy policy explains how FridgePro Cleaners(“we”, “our”, or “us”) collects, uses and protects personal data submitted via this website, in line with the UK GDPR and the Data Protection Act 2018.

Who we are

FridgePro Cleaners is a UK-registered company providing specialist commercial refrigeration cleaning services across the United Kingdom. Our registered office is at Unit 4, Riverside Business Park, London, SW18 1AB,United Kingdom.

What we collect

Contact details you provide via our enquiry forms (name, company, email, phone, postcode).
The content of any messages you send us.
Anonymous usage analytics if you opt into analytics cookies.
Server logs (IP address, user agent, access timestamps) for security and troubleshooting.

How we use your data

To respond to your enquiries and provide quotes.
To deliver services you have engaged us for.
To improve our website and services (using anonymous analytics where you consent).
To comply with legal obligations.

Lawful basis

We process your data on the basis of (a) your consent, where given; (b) the necessity of performing or entering into a contract with you; (c) legitimate interests in operating and securing our business; or (d) legal obligation.

Data sharing

We do not sell your personal data. We share it only with vetted processors (e.g. our email and hosting providers) acting under contract on our instructions. We never share your data with marketing third parties.

Retention

We retain enquiry data for up to 24 months unless you become a client, in which case we retain records as required for accounting and contractual compliance.

Your rights

Under UK GDPR you have rights of access, rectification, erasure, restriction, objection and data portability. To exercise any of these, email us at joellancon@outlook.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Questions about this policy? Email joellancon@outlook.com.

Privacy Policy